Shipping & Delivery Policy
Introduction
We are committed to providing our customers with fast and reliable delivery services. Our goal is to ensure your order reaches you safely and on time.
Local Delivery (Pakistan)
- Local deliveries across Pakistan take 3 to 5 business days.
- Order processing begins immediately after order confirmation.
International Delivery
- International orders are typically delivered within 5to 7 business days, depending on the destination country and customs clearance procedures.
Shipping Charges
- Local shipping charges are calculated based on the delivery location and package weight and will be displayed at checkout.
- International shipping charges are calculated based on the destination country and the selected courier service.
Customs Duties & Import Taxes
- International orders may be subject to customs duties, import taxes, VAT, or other government-imposed fees, depending on the laws and regulations of the destination country.
- These charges are the sole responsibility of the customer and are not included in the product price or shipping charges unless otherwise stated.
- Customs regulations vary from country to country. Customers are responsible for checking the applicable customs requirements before placing an order.
- We do not accept responsibility for any customs duties, import taxes, clearance fees, or delays caused by customs authorities.
- Any additional charges required to release the shipment from customs must be paid directly by the customer.
Order Tracking
As soon as your order is dispatched, the tracking number will be displayed on your order page and sent to your registered email address, allowing you to track your shipment at any time.
Delivery Delays
While we strive to meet the estimated delivery times, delays may occasionally occur due to weather conditions, public holidays, customs inspections, courier issues, or other circumstances beyond our control. We appreciate your understanding in such situations.